Take a couple of minutes to renew for the whole year

Medicaid, Partnership in Care (PIC), Enhanced (HARP), Child Health Plus, and Essential Plan members will have to renew their plans starting June 30, 2023.

Do these two steps today for your upcoming renewal to make sure you don’t go a day without your health insurance.


Review contact information

Stay up to date with your upcoming renewal. Make sure we have your current contact information.

Make sure your address, phone number, and email address are up to date. Our Customer Success Team will assist you with updating your information with the New York State of Health.

Update your information on our Member Portal here.

Don’t have an account yet? Sign up here and update your information.


Gather documents

Gather all the documents you need and keep them in a safe place. You will need:

  • Social Security numbers (or document numbers for legal immigrants who need health insurance)

  • Birth dates

  • Employer income for everyone in your family

  • Policy numbers for all current health insurance

  • Information about any job related health insurance available for your family

Want to print a list? Download a PDF checklist that you can view or print.

Need help? 

Make a virtual appointment here:

Email our Customer Success Team:

Call our Customer Success Team:

You can call us Monday – Friday, 8am – 8pm, Saturday, 9am – 5pm. We are here to help.

For more information and resources about renewing your health plan, click here.

Need reasons to stay covered?

Member FAQs

NYC Milk Banks: 5 things to know
Does your baby need breast milk? Want to donate? Get the facts here.
10 veggies that make dessert taste better
Zucchini and brownie batter are made for each other. On dessert duty for your next potluck? Make it unforgettable with…
Are you a refugee? Here’s how to get health insurance in New York City.
What to do instead of paying for an emergency without insurance
International student?
On the job after 65?
Health Care for City Employees
City Employees – $0 Dietician Visits
Quitting A Job
Quitting your job can happen. When it does, be sure not to lose your health coverage! Anyone can break a bone, catch a virus, or burn their hand on the stove. And, you do not want to pay extra each time you see your doctor or dentist.
last updated: March 29, 2023

Ready to Join Us?

Talk To Us About Questions Or Concerns

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)

Already A Member?

Talk To Us About Any Questions or Concerns

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)

Speak To Someone In Your Community

Find Someone In Your Neighborhood And In Your Language