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For Members

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We are seeing an increase in RSV, COVID-19 and Flu cases in New York City. Protect yourself and your loved ones.

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All MetroPlusHealth members can choose from more than 34,000 top providers, 40 hospitals and 110 urgent care centers, including NYC Health + Hospitals, NYU Langone, Mt. Sinai and CityMD. Explore resources below.

Find Care

Find doctors, specialists, dentists on your plan or in your community.

*Find A Dentist:Participating dental providers for all our health plans, excluding MetroPlusHealth Gold and GoldCare

GREAT NEWS: STARTING JANUARY 1, 2023, METROPLUSHEALTH MEMBERS WILL RECEIVE THEIR DENTAL BENEFITS FROM DENTAQUEST. 

Recently, we sent you an announcement along with your new ID Card about our new partnership with DentaQuest, a dental vendor.  Starting January 1, 2023, you can begin to use your new ID Card for all your health care needs, including dental services with DentaQuest.  Remember to bring your new ID card when you visit your dentist. 

Your oral health is important to us. Partnering with DentaQuest, we are able to bring their experience and passion for improving oral health care to you.  Their dental network is 65% larger than what we have been offering, with more dentists and specialists available than before.

The DentaQuest member services hours of operation are: Monday through Friday, 8am to 8pm, ET.

They can be reached at the following phone numbers:

If you are currently seeing a dental provider who does not work with DentaQuest, you may be able to keep seeing that provider for up to 90 days after January 1, 2023. You can contact us to learn how to choose a new provider and how to continue receiving care from your current provider for up to 90 days.

Here are some answers to frequently asked questions:

What Does MetroPlusHealth Dental Coverage Cover?

If you’ve heard that $0 dental care is available in New York, you’re probably wondering how you can get free dental care. We have several plans like the Essential Plan and Child Health Plus that offer $0 dental care to income-qualified individuals and families based on family size and income.

Along with cost, what’s included in coverage is one of the first questions our members have. Whether you have kids who will almost certainly need braces or you’ve been putting off fillings and crowns for years, you’ll want to know what you can expect to be covered with MetroPlusHealth dental coverage. At MetroPlusHealth, dental coveragevaries by the health care plan you select. But, in general, you can expect these dental services to likely be covered by MetroPlusHealth and DentaQuest:

  • Emergency care
  • Preventative care
  • Routine dental care like cleanings
  • Full-mouth and panoramic x-rays
  • Extractions and other routine dental surgery
  • Most types of crowns
  • Orthodontics and braces

What do I need to do because of this change?

You do not need to do anything. This change will happen automatically January 1, 2023.

Why did you change dental partners?

To continue to provide excellent quality of care to our members, we partnered with DentaQuest, as the larger network of providers and increased services will better address the needs of our members.

Can I continue to see my current dental provider?

Most likely yes. However, after January 1, 2023, you can use the DentaQuest online find-a-dentist tool to see if your provider is in the network.

Is there a network provider in my neighborhood?

The DentaQuest find-a-dentist tool can search for a dentist by location so you can choose a provider near where you live or work. You can use this tool beginning January 1, 2023. Just click here to find a dentist that’s right for you.

Frequently asked Member questions

How do I get my Member ID?
Your Member ID will be available to you via a physical card that will be mailed and virtually through your member portal. . . .
When will I get my physical ID card?
You will receive your MetroPlusHealth ID card within the first 15 days of membership. . . .
Do I need my physical ID card to see a doctor or access services?
No, you can still obtain services as long as you have your MetroPlusHealth ID number. . . .
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What Services Do We Cover?

To see what is covered, check the benefits in your health plan via the Member Portal. Search for doctors and dentists, see claims, and view your coverage on our Member Portal.

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last updated: February 7, 2023

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