Annual Cultural Competency Training
Important Notice
Attestation of Cultural Competency Orientation
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Speak To Someone In Your Community
Find Someone In Your Neighborhood And In Your Language
October 1st deadline for the required cultural competency training has been extended to December 31st, 2023.. Please take the training below and submit your online attestation. Thank you.
Important Message for Our Medicaid, PIC, and HARP Providers:
At MetroPlusHealth, it is critical that our providers know how to communicate effectively with our members in the most culturally appropriate way. The New York State Department of Health (DOH) has approved cultural competency training offered by the United States Department of Health and Human Services (HHS) Office of Minority Health education program, Think Cultural Health. The training is online, free, and offers several provider-specific modules.
The Mainstream Medicaid Managed Care, HIV Special Needs Plans, and Health and Recovery Plans Model Contract Section 15.10(c) requires that health plans “…ensure the cultural competence of its provider network by requiring Participating Providers to certify, on an annual basis, completion of State-approved cultural competence training curriculum, including training on the use of interpreters, for all Participating Providers’ staff who have regular and substantial contact with Enrollees.”
This training must be initially completed by appropriate staff within the next 12 months and then on an annual basis. Once this training has been completed, our participating providers will be able to provide more effective care delivery to our members and help reduce health disparities.
Providers may access the training here. Once you complete your specific training(s), simply click out of the window and you will return to this page where you can fill out and submit the virtual attestation form below.
If you previously completed the training with another managed care plan, you do not need to complete the training again but need to complete the attestation that you have completed the training.
Meanwhile, thank you for all you do to help our members access the health care services they need.
Talk To Us About Questions Or Concerns
Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)
Talk To Us About Any Questions or Concerns
Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)
Find Someone In Your Neighborhood And In Your Language
Topic: MetroPlusHealth Annual Public Meeting
Date/Time: Tuesday, December 13th @ 4:00PM
Zoom Webinar Information Below
Please click the link below to join the webinar:
https://metroplus-org.zoom.us/j/85027965324?pwd=bDRBTnFjeW1JZUxLQ2pHU1NZY0pnQT09
Passcode: 498808
Or One tap mobile :
Or Telephone:
Dial (for higher quality, dial a number based on your current location):
+1 646 558 8656 or +1 301 715 8592 or +1 312 626 6799 or +1 253 215 8782 or +1 346 248 7799 or 1 669 900 9128
Webinar ID: 850 2796 5324
International numbers available: https://metroplus-org.zoom.us/u/kbBFHldTq
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