NYC Care

It doesn’t matter who you are or where you come from: if you live in New York City, you have the right to have your own doctor and access to medication 24/7 to keep yourself and your family healthy. With NYC Care, New Yorkers will be able to access a broad range of services provided by any of the 70 patient care locations, including 11 hospitals and dozens of community-based health centers, of NYC Health + Hospitals, the nation’s largest public health system.

NYC Care is not health insurance. It’s a health access program for New Yorkers who are not eligible for insurance or cannot afford insurance based on federal guidelines. NYC Care is now available in all 5 boroughs.

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.

Manage Your Health Online With MyChart. Members who receive care at NYC Health + Hospital facilities now have access to MyChart. MyChart is a free secure portal you can use to manage your health information. MyChart allows you to:

• Message your primary care provider’s office
• Request refills of your prescription drugs
• Access your test results
• Schedule appointments