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When will I get my physical ID card?

If you are a MedicaidSNP or HARP member:

  • You will receive your MetroPlusHealth ID card within the first 15 days of membership.

If you are a Qualified Health PlanEssential Plan or Child Health Plus member:

  • If you pay a premium
    • If you make your payment before the start of your membership you will receive your card within the first 15 days of membership.
    • If you make your payment during the first 10 calendar days of the month after your eligibility start date, you will receive your card 15 days after your payment is received.
  • If you don’t pay a premium (only applicable to Essential Plan and Child Health Plus)
    •  You will receive your card within the first 15 days of membership

You may also receive a new card when you initiate a PCP change by contacting our Member Services Department or request one from your member portal (members.staging.metroplus.org)

last updated: July 27, 2022

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