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For MembersRenew My Coverage

Renew My Coverage

Keeping you covered is very important to us.

If you need to renew your plan, we’re here to help. Call us at 212-908-3300 (TTY: 711), Monday – Friday 8am – 8pm.

Renewal Information Renewal Information

Marketplace Renewal Marketplace Renewal

1.212.908.3300 (TTY: 711) 1.212.908.3300 (TTY: 711)

[email protected] [email protected]

Ready to Renew? Ready to Renew?

Important message for MetroPlusHealth Medicaid and HARP members

If you are a MetroPlusHealth Medicaid and HARP member, you used to renew your insurance coverage with the Local Department of Social Services (LDSS)/Human Resources Administration (HRA). Starting with your next renewal, you will renew through the NY State of Health Marketplace (NYSoH). You may have already received a letter from HRA or the NYSoH Marketplace letting you know about this change.The major difference is that you must actively take steps to keep your enrollment. If these steps are not taken enrollment can be lost.

Not to worry— There will be no changes to coverage, benefits, and services providing you take appropriate steps to maintain your enrollment.

We want you to keep your coverage! Call the MetroPlusHealth Retention Team at 1-212-908-3300 for help. We are available Monday-Friday from 8 AM – 8 PM.

For more information from the NYS Department of Health, click here.

ADDITIONAL RESOURCES	CONTACT NUMBER	WEBSITE
NYC HRA	1-888-692-6116	nyc.gov
NY State of Health	1-855-355-5777	nystateofhealth.ny.gov
MetroPlus Health Plan Retention Department- Medicaid	1-212-908-3300
MetroPlus Health Plan Retention Department- Medicare	1-833-965-1525
MetroPlus Health Plan Pay My Premium		Pay My Premium