NYS DOH INTRODUCES A NEW PROCESS FOR PERSONAL CARE SERVICES (PCS)

Important information from the NYS DOH: The Office of Mental Health would like to bring to your attention that the Department of Health (DOH) will implement a new independent assessment process for all adults aged 18 years and older newly seeking Medicaid personal care services (PCS), consumer-directed personal assistance services (CDPAS), and MLTC plan eligibility.

The initial assessment process includes:

  • The Community Health Assessment (CHA); and
  • A clinical exam, conducted by a clinician on an Independent Practitioner Panel (IPP)

To schedule an appointment for individuals newly seeking Medicaid PCS or CDPAS, contact the NYIA at 855-222-8350 

  • Anyone can place the call, but the member must be on the line

More information: 

last updated: September 12, 2022

Ready to Join Us?

Talk To Us About Questions Or Concerns

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)

Already A Member?

Talk To Us About Any Questions or Concerns

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)