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It’s time to switch to Gold

Call to find out more or enroll in health care made for City employees.

Why Join MetroPlusHealth

Access top doctors, hospitals, and care

MetroPlusHealth Gold is NYC’s health plan made for City employees. As City workers ourselves, we know NYC is nothing without its people. MetroPlusHealth Gold does more than offer great benefits. Our network includes 34,000+ of the City’s top doctors, 40+ hospitals including NYU Langone, Mount Sinai, and NY Health + Hospitals, and 110+ urgent care sites including CityMD locations.

4+ stars from over 700,000 members

It’s always easy to get in contact with someone when needed. Best insurance I’ve had!

Alicia S.
Google Review

Representative was very professional and helpful, showed empathy for my well being with no attitude …. Thank you….. 😊 👍👍

Betsy J.
Google Review

They’re very helpful and took care of me when I had an emergency 👍🏾👌🏾💯

Mateo V.
Google Review

I find MetroPlusHealth to be very accommodating in their approach to patients. Their representatives are always attentive to my questions and answer my questions to the best of their ability. I never hang up the phone with any gray areas as my questions are answered fully by the end of my call. I am very pleased with their level of professionalism and great customer service.

Nicole P.
Google Review

Thanks so much for your Essential Plus Plan!!! It covers so much and it’s Great to know that I don’t have anxiety when it comes to my health care thanks to MetroPlusHealth Care!!!

Rey
Google Review

I was so worried about my insurance ending but my counselor was fantastic and got it set up so quickly! It was a brief phone call and I was able to get the coverage I needed. She was pleasant to talk to and answered all of my questions.

Saira A.
Yelp Review

Anytime I need to get any information about my plan or the doctors in the network I can honestly say the information is accurate and trustworthy. I am very happy with the customer service I have received anytime I call because the representative is friendly, caring, patient, and very knowledgeable.

Shannon S.
Google Review

I was able to keep my doctor I had for 40 years. I’ve had no problem with car service, OTC benefit, rewards program, prescriptions or getting in touch with my providers. It’s just the greatest HMO I’ve seen I love it. My calls are answered right away, and very professionally with care understanding and patience.

Veon C.
Google Review

A New York only health care

National Health Care Chains

Focused on the bottom line: their profits
Based outside of NYC
Impersonal customer service
Unknown network
Not for profit
By New Yorkers, for New Yorkers
Customer service from real people who live in NYC
34,000+ providers in all five boroughs

Ready to learn more?

We are available 7 days a week

Monday–Friday | 8 am–8 pm (ET), Saturday | 9 am–5 pm (ET), Sunday | 9 am–12 pm (ET)
last updated: February 7, 2023

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Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)

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Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m. –5 p.m. (ET)

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